Fibre internet,right at yourdoorstep.

Count your devices and what you mainly do online. Light browsing and calls suit Lite (10 Mbps). Regular HD streaming suits Basic (20 Mbps). A family with a few devices should look at Plus (30 Mbps). For gaming and heavier use, Turbo (50 Mbps) gives the most headroom. You can move between plans at any time.

Yes — the IPTV add-on is ₹200/month on top of any broadband plan and gives you live TV across entertainment, movies, sports, news and kids channels, with editions in Marathi, Hindi, Bangla and Gujarati. Ask our team to add it when you sign up, or call +91 99600 07310 to add it to an existing connection.

Tell us your address through the "New connection" button or by phone. We check whether fibre is already live on your street, share the plan options, and book an installation slot. Most homes within our coverage are connected within 2–4 working days of confirming.

The visit itself usually takes 1–2 hours: pulling the fibre drop to your home, terminating it, installing the ONT/router and testing every device. If civil work or a longer cable run is needed, the technician will tell you upfront.

Use the "Pay bill" button to open the customer portal at crm.samruddhicommunication.com, where you can recharge or renew online. You can also pay in person at the Otur office. We'll remind you before a plan expires.

First, restart the router and check whether the fibre/LOS light is red — that points to a line issue. If it's still down, raise a complaint or call the local team. Faults are prioritised and, because the team is in Otur, a technician can usually reach you the same day.

Yes. Plan changes take effect from your next billing cycle, and there's no penalty for switching. Just message the team with the plan you want.

We serve Otur, Junnar and surrounding parts of Junnar taluka, and coverage keeps expanding. The quickest way to know is to send us your exact address — we'll confirm whether your street is already on the network or when it's scheduled.

Call +91 99600 07310 or email samruddhicommunicationpvtltd@gmail.com during working hours (Mon–Sat, 9:00 AM – 8:00 PM). For account and billing questions you can also use the customer portal.